Error:  ERROR 001784: Unable to connect to the database used for scene caches (unauthorized)

【相关信息】
Article ID: 44757
Software:
ArcGIS for Server 10.3.1
ArcGIS Pro 1.1
Portal for ArcGIS 10.3.1
Platforms: N/A

【错误信息】
When attempting to publish a scene service from ArcGIS Pro, publishing may succeed while the scene cache status reports showing "Failed" or "Unknown".

The following error is returned in the ArcGIS Server logs:

"ERROR 001784: Unable to connect to the database used for scene caches (unauthorized)."

【错误原因】
If the error message exists in the ArcGIS Server logs, the issue is related to communication via cookies between the ArcGIS Data Store and ArcGIS Server. The ArcGIS Data Store uses cookies to authenticate communication; the cookie policy set on ArcGIS Server Windows machine may block this.



Initially, the scene caching tools use an internet URL to connect to the scene cache database. In this case, internet policies apply.

If the internet connection fails, the tools attempt to connect using an intranet URL, in which case intranet policies apply. To verify that the URLs used by the tools are correctly set up to access the scene cache database, confirm that the ArcGIS Data Store host names are correct, and update cookie policies on the ArcGIS for Server machines.