Problem:  10.1 clients cannot connect to the License Manager

【相关信息】
Article ID: 41768
Bug Id: N/A
Software:
ArcGIS for Desktop Advanced 10.1
ArcGIS for Desktop Standard 10.1
ArcGIS for Desktop Basic 10.1
ArcGIS Workflow Manager for Desktop 10.1
ArcGIS Data Reviewer for Desktop 10.1
Platforms:
Windows XP, Server 2003, Vista, Server 2008, Windows 7, Windows 8, Server 2012, Server 2008 R2

【问题描述】
10.1 clients cannot connect to the License Manager but 10.2 clients can.

【原因】
If the client is set for IPv6 only, ArcGIS Administrator 10.1 cannot find the License Manager.

To determine if IPv6 is the cause, perform the following steps.

1. Open a command prompt window.
2. At the command prompt type:


tracert <LM_Server_Name>
3. Press Enter.

This should return the path to the License Manager along with the IPv4 address. If it returns the IPv6 address only, go to the site below and run the Microsoft utility to set the IPv4 over IPv6.