Error:  There was an error communicating with the server. Please check your URL and your credentials and try again

相关信息
Article ID: 43956
Software:
ArcGIS for Server 10.1, 10.2, 10.2.1, 10.2.2, 10.3
Web Adaptor for ArcGIS (Java Platform) 10.1, 10.2
Portal for ArcGIS 10.1, 10.2, 10.2.1, 10.2.2, 10.3
Platforms: N/A

错误信息
Attempting to federate ArcGIS for Server with Portal for ArcGIS results in the following error:

"There was an error communicating with the server. Please check your URL and your credentials and try again."


错误原因
This is a known issue when Portal for ArcGIS is accessed via a Domain Naming System (DNS) alias. A mismatch in the Service URL and Administration URL in the certification causes the federation to fail.
已邀请:

EsriSupport

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解决方案

This issue can be resolved by re-registering the Portal Web Adaptor with the DNS alias. If registering the Web Adaptor with the DNS alias fails to resolve the problem, proceed with the steps listed below.



  1. Connect to the Internet Information Services (IIS) Web Server.
  2. Generate a self-signed certificate for the IIS Web Server fully qualified domain name by following the instructions in the ArcGIS Resources: Enabling SSL using a self-signed certificate document.
  3. Bind the self-signed certificate to port 443.
  4. Launch a web browser from the IIS Web Server, and navigate to the Portal via the IIS Web Server fully qualified domain name (FQDN) URL and Web Adaptor URL.
  5. Run the federation process between ArcGIS for Server and Portal for ArcGIS.
  6. Validate the federation through the Portal page via the FQDN or Web Adaptor of the IIS Web Server.
  7. Reset the certificate binding in the IIS Manager to the newly created self-signed certificate.
  8. Verify the federation by connecting to the ArcGIS Server Manager and Admin endpoints to ensure a portal token was requested.


创建及修改时间
Created: 1/22/2015

Last Modified: 2/17/2015
原文链接
http://support.esri.com/en/kno ... 43956

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